{"id":29105,"date":"2018-10-04T10:49:35","date_gmt":"2018-10-04T10:49:35","guid":{"rendered":" https:\/\/www.quartix.com\/?post_type=case_study&p=29105"},"modified":"2022-03-18T11:09:57","modified_gmt":"2022-03-18T10:09:57","slug":"st-austell-brewery","status":"publish","type":"case_study","link":"https:\/\/www.quartix.com\/en-gb\/case-studies\/st-austell-brewery\/","title":{"rendered":"St Austell Brewery"},"content":{"rendered":"\n
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Founded in 1851, St Austell Brewery produces and distributes flagship beer brands including Tribute Ale, Proper Job and Bath Ales. Like Quartix, St Austell Brewery received a Queen\u2019s Award for Enterprise in 2018. Around 70 of the St Austell Brewery vehicles, including articulated lorries, vans and 7.5 tonne HGVs, have been installed with Quartix vehicle tracking since early 2018.<\/p>\n\n\n\n

Choosing Quartix<\/h2>\n\n\n\n

After several years using a vehicle tracking system that didn\u2019t live up to expectations, Depot & Transport Manager, Karl Davidson, could see an instant difference when Quartix was installed. \u201cFrom day one, Quartix gave us the reports we wanted to see. Our previous system was cumbersome and hard to extract information from but Quartix data is accessible and easy to interpret. It lets us use telematics in the right way\u201d, he explains.<\/p>\n<\/div>\n\n\n\n

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Quartix vehicle tracking is displayed on a large flat screen TV at St Austell Brewery Distribution sites. Staff also access the system on their desktop computers and their mobile phones. \u201cWe have 10 system users across the network. The Depot Managers don\u2019t report any problems with Quartix, given the constant battle we used to face with the previous system.\u201d<\/p>\n\n\n\n

With Quartix, he simply states \u201cI can\u2019t fault them. Everything we have asked for has been dealt with quickly. Quartix have a great team that are always on-hand and a great product\u201d.<\/p>\n\n\n

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“Our drivers have faith in the Quartix tracking system. The driving style performance data makes sense to them and we\u2019ve seen dramatic improvements in their scores as a result.”<\/p>\n <\/blockquote>\r\n <\/div>\r\n <\/section>\r\n\r\n\n\n\n

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Improving driving styles<\/h2>\n\n\n\n

St Austell Brewery has been looking at driver performance with Quartix\u2019s comprehensive driving style reports<\/a>. This approach has been a breath of fresh air amongst the drivers, compared to the intrusive, in-cab driver feedback method adopted by the previous supplier. \u201cOur drivers have faith in the Quartix tracking system. The driving style performance data makes sense to them and we\u2019ve seen dramatic improvements in their scores as a result\u201d, the Depot Managers explain. They can now interpret the data easily and decide when it is necessary to query a driver\u2019s behaviour, doing so in a much more constructive manner.<\/p>\n\n\n\n

With Quartix, drivers are given a score based on their speed, acceleration and braking patterns throughout the day.  Since first installing Quartix, the Depot Managers have seen driving scores dramatically improve for the brewery. \u201cWe\u2019ve seen around a 20% improvement in driving style across the fleet. Since using Quartix, our drivers are now in the 80-100 driving score range, which is where we wanted to be,\u201d Karl explains, also mentioning that not one articulated lorry driver now scores below a score of 93. \u201cWe\u2019re doing daily briefings with the drivers and they can easily see how their driving style has improved.\u201d<\/p>\n\n\n\n

The tremendous results at St Austell Brewery are just one example of how changing to a more user-friendly, well-supported tracking system can make the world of difference to a company\u2019s results.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Other benefits of Quartix tracking<\/h2>\n\n\n\n

Quartix vehicle tracking has more than proved its worth at St Austell Brewery. Not only are the drivers safer, but they are also putting less strain on the company\u2019s vehicles and accident rates have reduced.<\/p>\n\n\n\n

So far, the system has also lived up to expectations in terms of fuel savings. \u201cWe have upgraded some of our vehicles as well the tracking system but have seen the average MPG for our articulated lorries increase from 7 to 10. I expect that using Quartix has made a substantial contribution to this over the last year.\u201d<\/p>\n<\/div>\n\n\n\n

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Using geofencing alerts<\/h2>\n\n\n\n

Another feature of the Quartix system that Karl uses to great effect is geofencing<\/a>.  Creating geographical boundaries five miles around the company\u2019s depots and distribution centres, the Depot Managers receive an alert when a vehicle is approaching the area. \u201cIf emergency orders come in at last minute, we can identify a driver that is due back at the depot and prepare the delivery to be loaded on that vehicle right away.\u201d<\/p>\n\n\n\n

Providing a faster customer response<\/h2>\n\n\n\n

Revolutionising the way that St Austell Brewery can respond to customer queries, Quartix real-time GPS tracking offers tools such as Custom Locations<\/a>. With an imported list of named locations on their map, teams quickly know where drivers are, where they have been and when they can be expected at their next destination. \u201cQuartix is simple to use,\u201d Karl sums up. \u201cNo matter what you want to know, the data is instantly available to see.\u201d<\/p>\n\n\n\n

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Download this case study<\/h2>\n\n\n\n
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