{"id":41633,"date":"2020-04-29T22:02:38","date_gmt":"2020-04-29T21:02:38","guid":{"rendered":"https:\/\/www.quartix.com\/?p=41633"},"modified":"2024-05-30T11:43:57","modified_gmt":"2024-05-30T10:43:57","slug":"learn-about-your-tracking-system","status":"publish","type":"post","link":"https:\/\/www.quartix.com\/en-gb\/blog\/learn-about-your-tracking-system\/","title":{"rendered":"Time to learn? How to get more out of your tracking system"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\" https:\/\/www.quartix.com\/content\/uploads\/2020\/04\/thumbnail_Working-from-home-using-Quartix-to-study-tracking-data-1000x666.jpg\" alt=\"working from home tracking vehicles\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Free time is something we all want, until we get too much of it.<\/p>\n\n\n\n<p>Whether it\u2019s because of a global emergency or it\u2019s just the off-season for your business, downtime can seem like a double-edged sword. &nbsp;But there are things you can do to make slower periods of work productive. Free time might even be invested well to help prepare your company to better cope in the future when things get busy again.<\/p>\n\n\n\n<p>Here are a few ways investing time in your vehicle tracking system can help you and your business prepare for the future.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Project 1: Review your customer service <\/strong><\/h2>\n\n\n\n<p>It goes without saying that customer service is the key to winning and keeping business, so providing excellent service is usually not an after-thought. But with extra time on your hands, you might have the opportunity to examine how you can make your service even better.<\/p>\n\n\n\n<p>How can your vehicle tracking system benefit both your company and customers?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do you use <a href=\"\/en-gb\/vehicle-tracking\/live-tracking\/\" target=\"_blank\" rel=\"noopener noreferrer\">live tracking<\/a> to keep your customers up to date on delivery\/arrival times? Have you set up <a href=\"\/en-gb\/blog\/vehicle-tracking-geofencing-benefits\/\" target=\"_blank\" rel=\"noopener noreferrer\">geofencing to alert your regular customers<\/a> when your delivery vans are near?<\/li>\n\n\n\n<li>Are you able to settle billing disputes with <a href=\" https:\/\/www.quartix.com\/en-gb\/vehicle-tracking\/timesheets\/\">data from your drivers\u2019 timesheets<\/a>? If you are hit with a fraudulent insurance claim, can you use your tracking data to get at the truth?<\/li>\n<\/ul>\n\n\n\n<p><a href=\"\/en-gb\/blog\/reassuring-customers-covid19\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read our blog on how vehicle tracking can help improve your customer service.<\/a><\/p>\n\n\n\n<p><em>\u201cWe find that our customers\u2019 confidence is enhanced when we share with them that our vehicles are GPS tracked. The information Quartix provides can really help you to build a good customer relationship and enhance trust.\u201d&nbsp;<\/em><\/p>\n\n\n\n<p><em>\u2013 Matt O\u2019Conner, John O\u2019Conner Grounds Maintenance <\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Project 2: Analyse driver performance&nbsp; <\/strong><\/h2>\n\n\n\n<p>The Quartix vehicle tracking system includes detailed <a href=\"\/en-gb\/vehicle-tracking\/driver-behaviour\/\" target=\"_blank\" rel=\"noopener noreferrer\">driving style reports<\/a> so that you can see how your vehicles are being driven on a daily basis. Excessive speed, harsh breaking, and severe acceleration can put your vehicles, your drivers and the public at risk, so you want to make sure they are monitored.<\/p>\n\n\n\n<p>When things are busy, you might only have time to identify and correct extreme bad driving behaviours. However, with some downtime, you can dig even further and look at the overall driving performance of your entire fleet.<\/p>\n\n\n\n<p>Quartix makes this process easy by assigning every vehicle or driver a score based on their performance; <a href=\"\/en-gb\/blog\/vehicle-tracking-driver-scores\/\" target=\"_blank\" rel=\"noopener noreferrer\">understanding that score<\/a> is a good jumping-off point. From there, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>See how your drivers compare to each other with our driving style league table.<\/li>\n\n\n\n<li>Run a speed analysis report for all your drivers and see who is driving the fastest for longest.<\/li>\n\n\n\n<li>Look at the driving style trends across your fleet and understand which drivers need the most help.<\/li>\n<\/ul>\n\n\n\n<p>When you have a complete understanding of how your drivers are performing, you can use your downtime to speak with your employees about the behaviours that you\u2019ve seen or come up with a plan to improve driving styles.<\/p>\n\n\n\n<p>\u201cOur drivers have faith in the Quartix tracking system. The driving style performance data makes sense to them and we\u2019ve seen dramatic i<i>mprovements in their scores as a result.\u201d <\/i><br>&#8211; Karl Davidson, St. Austell Brewery<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Project 3: Learn about and improve your usage of new tracking features <\/strong><\/h2>\n\n\n\n<p>With downtime, you can also learn about any new or updated aspects of your vehicle tracking system and ensure that your employees are making the best use of the data you collect from your drivers and vehicles.<\/p>\n\n\n\n<p>There are many useful resources to make sure you are up to date with the Quartix system. Free time is a good excuse to explore features that you might know about but have yet to take full advantage of.<\/p>\n\n\n\n<p>Here we have put together a full list of all available resources &#8211; in one place:<\/p>\n\n\n\r\n<section  class=\"qtx-pagebuilder-section qtx-pagebuilder-section-accordion\">\r\n            <div class=\"accordion noboxes\" id=\"acc1518855995\">\r\n                                            <div class=\"accordion-item\">\r\n                    <button class=\"accordion-title\"><span class=\"arrow\"><\/span>Product updates<\/button>\r\n                    <div class=\"accordion-content\"><p><!-- wp:paragraph --><\/p>\n<p>See the <a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/product-updates\/\" target=\"_blank\" rel=\"noopener noreferrer\">Product updates<\/a> to the Quartix system, going back to 2018. Here are just a few recent updates:<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list --><\/p>\n<ul>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/product-updates\/privacy-overrides\/\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy overrides<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/product-updates\/configuring-vehicle-details\/\" target=\"_blank\" rel=\"noopener noreferrer\">Configuring vehicle details<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/product-updates\/custom-locations-update\/\" target=\"_blank\" rel=\"noopener noreferrer\">Custom locations<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/product-updates\/new-connected-dashcams\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dash camera integration<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/product-updates\/new-list-of-drivers\/\" target=\"_blank\" rel=\"noopener noreferrer\">New: List of drivers<\/a><\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<\/div>\r\n                <\/div>\r\n                                            <div class=\"accordion-item\">\r\n                    <button class=\"accordion-title\"><span class=\"arrow\"><\/span>Video tutorials<\/button>\r\n                    <div class=\"accordion-content\"><p><!-- wp:paragraph --><\/p>\n<p>Our <a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/video-tutorials\/\" target=\"_blank\" rel=\"noopener noreferrer\">video tutorials<\/a> give short demonstrations of Quartix\u2019s most popular features.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list --><\/p>\n<ul>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/video-tutorials\/#live_tracking\" target=\"_blank\" rel=\"noopener noreferrer\">Live tracking<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/video-tutorials\/#driver_logs\" target=\"_blank\" rel=\"noopener noreferrer\">Daily driver logs<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/video-tutorials\/#driving_style\" target=\"_blank\" rel=\"noopener noreferrer\">Driving style reports<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/video-tutorials\/#geofencing\" target=\"_blank\" rel=\"noopener noreferrer\">Geofencing<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/video-tutorials\/#custom_locations\" target=\"_blank\" rel=\"noopener noreferrer\">Custom locations<\/a><\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<\/div>\r\n                <\/div>\r\n                                            <div class=\"accordion-item\">\r\n                    <button class=\"accordion-title\"><span class=\"arrow\"><\/span>Knowledgebase<\/button>\r\n                    <div class=\"accordion-content\"><p><a href=\"https:\/\/quartix.my.site.com\/en\/s\/?language=en_US\" target=\"_blank\" rel=\"noopener noreferrer\">Knowledgebase<\/a>\u00a0\u2013 In depth explanations and how-to\u2019s for all features of the Quartix system.<\/p>\n<\/div>\r\n                <\/div>\r\n                                            <div class=\"accordion-item\">\r\n                    <button class=\"accordion-title\"><span class=\"arrow\"><\/span>Webinars<\/button>\r\n                    <div class=\"accordion-content\"><p><!-- wp:paragraph --><\/p>\n<p>Quartix <a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/webinars\/\" target=\"_blank\" rel=\"noopener noreferrer\">webinars<\/a> are longer training videos and feature discussions. Watch some of the latest on:<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list --><\/p>\n<ul>\n<li>Vehicle telematics: What can it do for your business?<\/li>\n<li>Enhanced fleet compliance with Quartix and Fleetcheck<\/li>\n<li>Timesheets<\/li>\n<li>Driving style reports<\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<\/div>\r\n                <\/div>\r\n                                            <div class=\"accordion-item\">\r\n                    <button class=\"accordion-title\"><span class=\"arrow\"><\/span>Guides<\/button>\r\n                    <div class=\"accordion-content\"><p><!-- wp:paragraph --><\/p>\n<p><a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/industry-guides-vehicle-tracking\/\" target=\"_blank\" rel=\"noopener noreferrer\">Guides<\/a>\u00a0\u2013 Documents on using Quartix across different industries.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list --><\/p>\n<ul>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/customer-service-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">Achieving excellent customer service: The advantage of vehicle tracking<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/eco-driving-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is eco-driving and how can it help your business?<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/building-the-business-case-for-a-vehicle-tracking-system\/\" target=\"_blank\" rel=\"noopener noreferrer\">Building the business case for a vehicle tracking system<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/the-benefits-of-vehicle-tracking-for-drivers\/\" target=\"_blank\" rel=\"noopener noreferrer\">The benefits of vehicle tracking for drivers<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/buyers-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">2020 Buyer\u2019s guide to vehicle tracking<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/vehicle-tracking-landscapers\/\" target=\"_blank\" rel=\"noopener noreferrer\">Vehicle tracking for landscapers<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/vehicle-tracking-for-construction-companies\/\" target=\"_blank\" rel=\"noopener noreferrer\">Vehicle tracking for construction companies<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/vehicle-tracking-for-trades-industry\/\" target=\"_blank\" rel=\"noopener noreferrer\">Vehicle tracking for the trades industry<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/safespeed-database\/\" target=\"_blank\" rel=\"noopener noreferrer\">Legal versus Safe \u2013 Redefining speed limits for a safer fleet<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/gdpr-guide-for-fleet-managers\/\" target=\"_blank\" rel=\"noopener noreferrer\">GDPR Compliance for fleet managers<\/a><\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<\/div>\r\n                <\/div>\r\n                                            <div class=\"accordion-item\">\r\n                    <button class=\"accordion-title\"><span class=\"arrow\"><\/span>Case studies<\/button>\r\n                    <div class=\"accordion-content\"><p><!-- wp:paragraph --><\/p>\n<p>Read our <a href=\"https:\/\/www.quartix.com\/en-gb\/learn\/case-studies\/\" target=\"_blank\" rel=\"noopener noreferrer\">case studies<\/a> to learn how Quartix customers have used the system to their advantage.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:list --><\/p>\n<ul>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/university-birmingham\/\" target=\"_blank\" rel=\"noopener noreferrer\">University of Birmingham<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/cleaning-company-runs-efficient-fleet\/\" target=\"_blank\" rel=\"noopener noreferrer\">Carter &amp; Faraday Associates<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/apex-lifts-repair-company-cuts-costs\/\" target=\"_blank\" rel=\"noopener noreferrer\">Apex Lifts<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/guildford-council-hones-waste-fleet-efficiency\/\" target=\"_blank\" rel=\"noopener noreferrer\">Guilford Borough Council<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/east-surrey-rural-transport-aids-public-sector-cost-savings\/\" target=\"_blank\" rel=\"noopener noreferrer\">East Surrey Rural Transport Partnership<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/st-austell-brewery\/\" target=\"_blank\" rel=\"noopener noreferrer\">St Austell Brewery<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/ginsters-saves-20-percent-fuel-costs\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ginsters<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/distribution-group-values-fleet-data\/\" target=\"_blank\" rel=\"noopener noreferrer\">Rygor Group Services<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/sunseeker-yachts-monitors-drivers-id-tags\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sunseeker Yachts<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/john-oconner-grounds-maintenance\/\" target=\"_blank\" rel=\"noopener noreferrer\">John O\u2019Connor<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/reynolds-catering-optimises-fleet\/\" target=\"_blank\" rel=\"noopener noreferrer\">Reynolds Catering Supplies<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/pontoon-dock-company\/\" target=\"_blank\" rel=\"noopener noreferrer\">Pontoon &amp; Dock<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/whiting-landscape-locate-drivers-easily\/\" target=\"_blank\" rel=\"noopener noreferrer\">Whiting Landscape<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/calor-gas-smart-driver-activity-tracking\/\" target=\"_blank\" rel=\"noopener noreferrer\">Calor Gas<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/beeches-recovery-customer-satisfaction-rise\/\" target=\"_blank\" rel=\"noopener noreferrer\">Beeches Recovery<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/ford-mainwaring-contractors-fleet-safety\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ford Mainwearing<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/carpet-manufacturer-serves-customers-faster\/\" target=\"_blank\" rel=\"noopener noreferrer\">Adam Carpets<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/worcester-city-council-lowers-fuel-costs\/\" target=\"_blank\" rel=\"noopener noreferrer\">Worcester City Council<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/national-veterinary-services-vehicle-temperature\/\" target=\"_blank\" rel=\"noopener noreferrer\">National Veterinary Services<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/cartrefi-conwy-manages-efficient-fleet\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cartrefi Conwy<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/syncro-fire-security-improves-safety-standards\/\" target=\"_blank\" rel=\"noopener noreferrer\">Syncro Fire &amp; Security<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/logistica-facilities-management-improve-operational-capability\/\" target=\"_blank\" rel=\"noopener noreferrer\">Logistica Facilities Management<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/gledhill-response-maximise-productivity\/\" target=\"_blank\" rel=\"noopener noreferrer\">Gledhill Response<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/affordable-window-systems-improves-driver-habits\/\" target=\"_blank\" rel=\"noopener noreferrer\">Affordable Window Systems<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/aptus-utilities-manages-fleet-growth-effectively\/\" target=\"_blank\" rel=\"noopener noreferrer\">Aptus Utilities<\/a><\/li>\n<li><a href=\"https:\/\/www.quartix.com\/en-gb\/case-studies\/ellenby-construction-eliminates-paper-timesheets\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ellenby Construction Co<\/a><\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<\/div>\r\n                <\/div>\r\n                    <\/div>\r\n    <\/section>\r\n<script nonce=\"\" nonce=\"\">\r\ndocument.addEventListener(\"DOMContentLoaded\", function(){\r\n    var titles = document.getElementById (\"acc1518855995\").getElementsByClassName(\"accordion-title\");\r\n    for (var i = 0; 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Small jobs, background projects, and skills training which usually get pushed aside during busy times can get your full attention, to the benefit of your business.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Looking for ways to help your company prepare for when things get busy again? Here are a few ways that investing a little time in your vehicle tracking system can pay off.<\/p>\n","protected":false},"author":2,"featured_media":41635,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1565],"tags":[],"topic":[1856],"qtx_fblgauthor":[],"class_list":["post-41633","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","topic-efficiencies-savings"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Time to learn? How to get more out of your tracking system - UK<\/title>\n<meta name=\"description\" content=\"See a full list of resources available to help you get the most out of the Quartix Vehicle Tracking System. Videos, Webinars, Case Studies and Blogs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.quartix.com\/en-gb\/blog\/learn-about-your-tracking-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Time to learn? How to get more out of your tracking system\" \/>\n<meta property=\"og:description\" content=\"See a full list of resources available to help you get the most out of the Quartix Vehicle Tracking System. 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