{"id":58207,"date":"2020-10-22T11:29:46","date_gmt":"2020-10-22T10:29:46","guid":{"rendered":" https:\/\/www.quartix.com\/?p=58207"},"modified":"2022-03-29T14:08:16","modified_gmt":"2022-03-29T13:08:16","slug":"service-client-excellence-geolocalisation-de-vehicules","status":"publish","type":"post","link":"https:\/\/www.quartix.com\/fr-fr\/blog\/service-client-excellence-geolocalisation-de-vehicules\/","title":{"rendered":"Service client : Atteignez l\u2019excellence gr\u00e2ce \u00e0 la g\u00e9olocalisation de v\u00e9hicules"},"content":{"rendered":"\n

Les consommateurs et les entreprises ont d\u00e9sormais le choix entre de nombreuses options lorsqu\u2019ils doivent s\u00e9lectionner un prestataire de service. Il est donc primordial, dans un environnement de plus en plus concurrentiel, de vous d\u00e9marquer non seulement par la qualit\u00e9 de vos prestations, mais \u00e9galement par celle de votre service client. En offrant \u00e0 vos clients et prospects des exp\u00e9riences de qualit\u00e9, vous garantissez qu\u2019ils soient satisfaits, fid\u00e8les, et m\u00eame pr\u00eats \u00e0 vous recommander.<\/p>\n\n\n\n

Pour y parvenir, l\u2019utilisation d\u2019un syst\u00e8me de g\u00e9olocalisation de v\u00e9hicules peut \u00eatre un atout tr\u00e8s pr\u00e9cieux. Gr\u00e2ce aux nombreuses fonctionnalit\u00e9s d\u2019un syst\u00e8me comme Quartix, vous pouvez atteindre un service client d\u2019exception qui vous aidera \u00e0 acqu\u00e9rir et fid\u00e9liser des clients sur le long terme.<\/p>\n\n\n\n

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\n

Le suivi en temps r\u00e9el<\/a> vous permet par exemple de communiquer des informations pr\u00e9cises \u00e0 vos clients sur l\u2019heure d\u2019arriv\u00e9e d\u2019un ouvrier ou de livraison d\u2019un colis, ou de les pr\u00e9venir d\u2019un \u00e9ventuel retard.<\/p>\n\n\n\n

L\u2019int\u00e9gration des donn\u00e9es de trafic vous aide \u00e0 organiser vos itin\u00e9raires de mani\u00e8re efficace afin de r\u00e9pondre plus rapidement \u00e0 des demandes urgentes, ou \u00e0 choisir un autre itin\u00e9raire afin d\u2019\u00e9viter les embouteillages et donc les retards.<\/p>\n\n\n\n

Avec la g\u00e9olocalisation de v\u00e9hicules, vous gagnez aussi du temps sur vos t\u00e2ches administratives, gr\u00e2ce \u00e0 des fonctionnalit\u00e9s comme les feuilles de temps, et de l\u2019argent, gr\u00e2ce, entre autres, \u00e0 l\u2019\u00e9co-conduite et au rapport carte carburant<\/a>. Plus de temps et plus d\u2019argent, c\u2019est plus de ressources \u00e0 consacrer au service client.<\/p>\n<\/div>\n\n\n\n

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\"\"\/<\/figure>\n<\/div>\n<\/div>\n\n\n\n

D\u00e9couvrez comment la g\u00e9olocalisation de v\u00e9hicules peut am\u00e9liorer la qualit\u00e9 de votre service client dans notre guide <\/h2>\n\n\n\n

Pour d\u00e9couvrir de nombreuses autres fa\u00e7ons dont la g\u00e9olocalisation de v\u00e9hicules peut vous aider \u00e0 offrir un service hors pair \u00e0 vos clients et prospects, t\u00e9l\u00e9chargez d\u00e8s \u00e0 pr\u00e9sent notre guide : Fournir un service client d\u2019exception gr\u00e2ce aux avantages de la g\u00e9olocalisation de v\u00e9hicules<\/a>.<\/p>\n\n\n\n

Vous y trouverez de nombreuses astuces qui vous permettront de r\u00e9aliser tout ce que la g\u00e9olocalisation de v\u00e9hicules peut faire pour votre entreprise. <\/p>\n\n\n\n

T\u00e9l\u00e9chargez notre guide Service Client<\/a> pour en savoir plus !<\/p>\n","protected":false},"excerpt":{"rendered":"

Les consommateurs et les entreprises ont d\u00e9sormais le choix entre de nombreuses options lorsqu\u2019ils doivent s\u00e9lectionner un prestataire de service. Il est donc primordial, dans un environnement de plus en plus concurrentiel, de vous d\u00e9marquer non seulement par la qualit\u00e9 de vos prestations, mais \u00e9galement par celle de votre service client. En offrant \u00e0 vos […]<\/p>\n","protected":false},"author":12,"featured_media":51564,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1638],"tags":[],"topic":[],"qtx_fblgauthor":[],"class_list":["post-58207","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\nService client : Atteignez l\u2019excellence avec la g\u00e9olocalisation de v\u00e9hicules - FR<\/title>\n<meta name=\"description\" content=\"La g\u00e9olocalisation peut vous aider \u00e0 am\u00e9liorer consid\u00e9rablement la qualit\u00e9 de votre service client. 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T\u00e9l\u00e9chargez notre guide pour savoir comment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.quartix.com\/fr-fr\/blog\/service-client-excellence-geolocalisation-de-vehicules\/\" \/>\n<meta property=\"og:site_name\" content=\"Quartix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Quartix-USA-374426386097401\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-22T10:29:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-29T13:08:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.quartix.com\/content\/uploads\/2021\/05\/FR-protection.png\" \/>\n\t<meta property=\"og:image:width\" content=\"340\" \/>\n\t<meta property=\"og:image:height\" content=\"340\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Claire Pope\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@QuartixUSA\" \/>\n<meta name=\"twitter:site\" content=\"@QuartixUSA\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire Pope\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Service client : Atteignez l\u2019excellence avec la g\u00e9olocalisation de v\u00e9hicules - FR","description":"La g\u00e9olocalisation peut vous aider \u00e0 am\u00e9liorer consid\u00e9rablement la qualit\u00e9 de votre service client. 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